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Comcast outage resolved locally

Published: Thursday, May 22, 2014 4:30 p.m. CST • Updated: Thursday, May 22, 2014 9:18 p.m. CST

A major outage with Comcast Digital Voice service played havoc with some area phones Thursday afternoon, according to an automatic Comcast message and an outage map.

Some calls to Comcast customers were met with an oddly nostalgic, “please deposit 25 cents ...” message. Other calls simply went without a ring, and so were not answered.

Late Thursday afternoon, the map showed an affected area covering a large portion of north central and northeastern Illinois, along with spots in southern Wisconsin, eastern Michigan, northern and central Indiana and a few states father south. By Thursday night, most of those problem areas had been cleared, including all reported issues in the Sauk Valley.

Comcast was working to restore service as quickly as possible, the message said.

Go to to view outage areas. Comcast can be reached at 800-266-2278.

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