The National Alliance for Insurance Education & Research has announced that Tess Fleming is the 2013 Customer Service Representative of the Year recipient for the state of Illinois.
Fleming was selected for having demonstrated outstanding service and professionalism within the insurance company.
Fleming began her insurance career as a producer in 2005 while in college. After graduating from Bradley University in 2007, she went on to work for Leffelman and Associates in Sublette. She has been working as an insurance producer for the past 6 years.
She earned her Certified Insurance Service Representative designation in 2011.
Flemming is now eligible for the National Outstanding CSR of the Year Award. That distinction carries a $2,000 cash prize and a scholarship for the recipient’s employer to any program offered by The National Alliance. The winner also receives a gold and diamond lapel pin. and their name inscribed on a sculpture displayed at the national headquarters in Austin, Texas.