Cramming law’s effectiveness partly depends on you

Pay attention to monthly bills

Phone users who have opened their monthly bills only to find a string of additional charges know how pervasive “cramming” has become.

The practice – in which a third party will add charges to phone bills for services that were never requested, or were part of ultra-fine print – is a multibillion-dollar industry each year.

Reports indicate telephone companies place at least 300 million third-party charges on customers’ bills every year.

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