Dear Abby's legacy: Wit, warmth, and snappy advice

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FILE - In this Feb. 14, 2001 file photo, Pauline Friedman Phillips (right), the nationally-syndicated advice columnist best known as "Dear Abby," and her daughter, Jeanne Phillips, pose after the dedication of a Dear Abby star on the Hollywood Walk of Fame in Los Angeles. (AP Photo/Reed Saxon)
FILE - In this Feb. 14, 2001 file photo, Pauline Friedman Phillips (right), the nationally-syndicated advice columnist best known as "Dear Abby," and her daughter, Jeanne Phillips, pose after the dedication of a Dear Abby star on the Hollywood Walk of Fame in Los Angeles. (AP Photo/Reed Saxon)
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Carolyn Hax, who writes her own syndicated advice column, feels that one can't speak of one sister without the other, so influential were they both, and at the same time.

"Any of us who do this owe them such a debt," she said. "The advice column was a backwater of the newspaper, and now it is so woven into our cultural fabric. These columns are loved and widely read, by people you wouldn't expect. That couldn't have happened without them."

In a time before confessional talk shows and the nothing-is-too-private culture of the Web, the sisters' columns offered a rare window into Americans' private lives and a forum for discussing marriage, sex and the swiftly changing mores of the 1950s, '60s and '70s.

The two columns differed in style, though. While Ann Landers responded to questioners with homey, detailed advice, Abby's replies were more flippant and occasionally risqué, like some collected for her 1981 book.

Dear Abby: My boyfriend is going to be 20 years old next month. I'd like to give him something nice for his birthday. What do you think he'd like? — Carol

Dear Carol: Nevermind what he'd like, give him a tie.

Dear Abby: I've been going with this girl for a year. How can I get her to say yes? — Don

Dear Don: What's the question?

Jeanne Phillips, who took over the column in 2002 after a few years of sharing the byline, recalled in a telephone interview Thursday her mother's response to a woman who wrote in detail of how many drinks she'd shared with her date one night. "Did I do wrong?" the woman wrote, in the daughter's retelling.

"Probably," her mom responded.

But with all the wonderful humor, the younger Phillips says she was most impressed with two things: her mother's compassion and her bravery. The compassion, she says, shone through especially when her mother met her readers. She remembers a young girl coming up at a speaking engagement and saying something quietly, at which point her mother embraced the girl, who wept on her shoulder.

"That is my favorite visual memory of my mom," she said.

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