United lands 787 Dreamliner’s first flight Sunday at O’Hare

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The interior of the new Boeing 787 Dreamliner aircraft control room is shown, after the plane arrived Sunday at O’Hare international Airport in Chicago. United Airlines’ new Boeing 787 Dreamliner made its inaugural revenue flight from Houston to Chicago, on Sunday. The aircraft is touted to be much more fuel efficient than any other similar plane and has a host of passenger amenities, such as larger windows, special lighting and filtered air. (AP)
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My seat mates in row 35 were Dave and Vicki Hardy, aviation fans from Oakland, Calif., who purposefully took a route through Houston on the 787 enroute to visit Dave’s grandfather in Michigan. “It’s all that I hoped it would be,” said Dave Hardy, echoing Boeing and United officials by calling the aircraft “game-changing.”

Vicki, wearing a blue 787 Dreamliner T-shirt, said the plane was quiet and she didn’t feel so closed in. “And my ears aren’t popping,” she said. Another feature of the plane, by virtue of its composite fuselage, is the ability to lower the in-cabin altitude, 6,000 feet instead of the usual 8,000.

The flight was important for United, which has had a rough year, with widespread delays and cancelations after a reservations system switchover in March and intermittent strife with its unions, especially pilots -- although both of those problems have abated in recent weeks. The airline is still working through merger hassles, some two years after United and Continental combined.

Some observers say the halo effect of being the first North American carrier to fly the Dreamliner is a much-needed boost to the reputation of the world’s largest airline. More tangibly, the plane is far more fuel efficient than planes it will replace -- Boeing claims 20 percent more efficient for some replacements. Fuel is a huge cost for airlines, so that’s savings that can fall to the bottom line for United.

For Boeing, Sunday’s flight represents another step toward repairing its reputation surrounding the 787, which started deliveries more than three years late due to design and production problems.

The near-constant delays were so rampant the plane earned the snarky nickname, 7-late-7.

However, Boeing may have the last laugh. Dreamliners have sold like hotcakes and early reviews are glowing from customers who have flown the plane on foreign airlines over the past year and from those who flew from Houston to Chicago on Sunday.

gkarp@tribune.com

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©2012 the Chicago Tribune

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