Dear Abby: I am delighted that you still offer the booklet "How to Write Letters for All Occasions." When I was in my early teens, I ordered this booklet from you. It taught me not only how to write letters, but it gave me confidence to write – letters and more.

I have continued to write letters throughout my life. My skills, honed at such a young age, helped me in completing the often required writing during college and in my working life. I am called upon to write many letters, reports and memoranda. I am always complimented on my style and form, as well as the speed with which I am able to produce the needed documents. Although I often use email for communication, my writing skills serve me well. I now do some creative writing as well, having built on the skills I attained through your booklet.

Most important of all, it is a wonderful feeling to have stayed connected with friends and family over the years. A letter is an enduring reminder of love and friendship -- one that exists far longer than a phone call. I owe so much to the booklet I ordered from Dear Abby years ago. Thank you! – Katherine in Stockton, Calif.